AI-Powered CSRs. Real Results.
Whether you need an AI CSR to answer your phones or an AI whisper coach for your reps to book more jobs, Tradesly is the gold standard.
Pro
No setup fee. Includes 100 AI CSR minutes.
AI CSR + Real-time AI coaching on every call — objection scripts, customer history, and upsell prompts whispered to your rep while they're live.
Get your free demo- 100 AI CSR mins/mo · 500 SMS/mo · 2 campaigns/mo
- Real-time objection handling scripts
- Customer history whisper from CRM
- Dynamic upsell & membership prompts
- Unlimited AI-coached calls
- Post-call scorecard with coaching tips
- AI note-taking for technicians
- ServiceTitan, Housecall Pro, FieldEdge, Jobber & more
Team
platform fee + $79/seat
Everything in Pro — plus the dashboard, QA tools, and campaign engine to turn your call center into a revenue operation.
Get your free demoEverything in Pro, plus:
- 300 AI CSR mins/mo · 2,000 SMS/mo · Unlimited campaigns
- Multi-CSR dashboard with comparative scorecards
- Manager QA insights & coaching reports
- Human-in-the-loop call monitoring
- Custom SOP & script configuration
- Unlimited outbound campaigns
- Speed-to-lead automation
- AI CSR orchestration (after-hours, overflow)
Full Service
includes 400 managed mins/mo · $1.50/min overage
The ultimate "no hiring" solution. Our AI CSRs and team do it all for you.
Get your free demo- Unlimited AI CSR mins/mo · 10,000 SMS/mo · Unlimited campaigns/mo
- AI-coached human CSRs + AI CSRs for routine calls
- Your SOPs, your scripts, your brand voice
- Real-time escalation to your manager or dispatcher for high-value jobs
- Appointment booking & dispatch directly in your CRM
- Daily call reports delivered to your inbox
- Weekly executive summary with performance analysis & trends
- Marketing ROI insights — campaign source tracking & caller intent data
- Call recordings & performance scorecards
- Dedicated account manager
Pay for what you use. Nothing more.
All plans include base usage. Overages are metered and billed at end of cycle.
| Usage Type | What it covers | Pro | Team | Full Service |
|---|---|---|---|---|
| AI CSR Minutes | After-hours & overflow calls handled by AI CSR | 100/mo then $0.75/min | 300/mo then $0.45/min | — |
| Managed Minutes | Calls handled by Tradesly's hybrid team (AI + human) | — | — | 750/mo then $1.50/min (volume tiers available) |
| SMS | Speed-to-lead, post-call follow-ups, campaign messages | 500/mo then $0.04/msg | 2,000/mo then $0.03/msg | 500/mo |
| Campaigns | Estimate rehash, seasonal outreach, membership renewal | 2/mo then $35/ea | Unlimited | Unlimited |
Set spend alerts and cost caps in your dashboard — no surprises.
Frequently asked questions
Any inbound call where Tradesly provides real-time scripts and prompts to the CSR during the conversation. Coached calls are unlimited on all paid plans.
Minutes where Tradesly's AI CSR handles a call autonomously — after-hours coverage, overflow when all CSRs are busy, or low-value calls routed away from your human reps. Pro includes 100 mins/mo, Team includes 300.
Full Service means Tradesly runs your entire call operation 24/7 using a hybrid of AI CSRs and AI-coached human CSRs. AI handles routine calls. Humans step in for high-value moments — objections, upsells, emergencies. Everything is booked directly in your CRM.
Traditional answering services take messages with generic agents. Tradesly Full Service runs on the same AI platform we sell as software. Our AI CSRs handle routine calls automatically, and our human CSRs are coached in real time — they follow your SOPs, handle objections, upsell, pitch memberships, and book jobs in your CRM.
Yes. Many customers use Full Service for after-hours and overflow while running their own AI-coached team during business hours on a Team or Enterprise plan. Contact sales to build a custom package.
ServiceTitan, Housecall Pro, FieldEdge, Jobber, Salesforce, and more. CRM integration is included on all plans and connects in minutes.
We'll schedule a live walkthrough where you see the AI coaching on a real call scenario using your CRM data. From there, we handle setup — CRM integration, SOP configuration, and onboarding. Most teams are live within a week.
For Pro and Team plans, we connect your CRM, configure your SOPs and scripts, and get your reps set up — typically within a few days. For Full Service, the onboarding is more hands-on: we learn your brand voice, train our team on your SOPs, set up emergency escalation protocols, and calibrate AI routing. Full Service onboarding takes about a week.
Most teams see an impact on their first coached call — reps get real-time objection scripts and upsell prompts immediately. Measurable improvements in booking rates and revenue per call typically show up within the first two weeks. Full Service customers see coverage gaps eliminated from day one.
Annual plans are 20% off the monthly price, billed as a single annual payment. For example, Pro goes from $79/mo to $63/mo ($756/year).
Ready to coach your team?
See the AI coaching live on a real call. Full CRM integration. Results from day one.
Get your free demoNeed us to be your team?
24/7 coverage. AI handles the routine. Humans handle the revenue.
Talk to sales